Ensuring a seamless transaction experience is our top priority. We are committed to providing the highest quality products.
But we understand that there may be instances where you are dissatisfied. In such cases, our return policy is designed to address your concerns:
If the product you receive is damaged, defective, or different from what you ordered, please contact our customer care within 48 hours of delivery.
You can contact us by telephone between 10:00 AM to 6:00 PM (Monday to Saturday).
You can email us with your order number, transaction date, delivery address, and a photo of the incorrectly delivered or defective item.
Our team at https://www.amcogarments.in will review and approve your refund request.
Upon approval, we will coordinate a convenient time for return pick-up. Once your return is accepted, we will proceed with your exchange or refund.
Refunds may be credited to your pay account at your convenience, or, if preferred, we may refund the original mode of payment used for the order.
This process begins after receiving the item and completing the necessary quality checks.
To facilitate a successful return pick-up, please retain the item in its original condition, including the user's manual, warranty card, and original accessories in the manufacturer's packaging.
We aim to process all returns within 1 week. If your purchase included a gift or offer and you decide to return the original item, the free product must also be returned.
Although all returns are subject to review by our team, we pride ourselves on being a friendly and understanding team. Your satisfaction is our priority.
